We work as part of your team to provide solutions to everyday challenges related to Title IV as well as planning for long term goals. Most projects can be done remotely in an efficient and cost effective manner. We provide expertise in a variety of areas:
Regulatory Advice: TLC assists institutions in evaluating their current state of Title IV, Accrediting and State regulatory compliance.
Mentoring and Training: TLC provides training for all levels of Financial Aid staff and other departments which interact with the FA department. Mentoring is provided to enable increased communications between departments and within the FA department.
Process Flow Evaluation: TLC reviews current processes and makes recommendations for improvement as well as implementation of efficient and economical practices.
Policies and Procedures: TLC reviews existing Policies and Procedures. Hardy policies and procedures provide the road map for staff and are critical to ensure consistent and accurate management in this highly regulated industry.
Audit and Program Review Resolution: Responding clearly and accurately to audit and program review findings is a critical aspect of Title IV Financial Aid administration. TLC can assist staff in determining how to resolve findings and improve processes, which will help you, your employees and your institution avoid similar findings in the future. We also provide on-site representation during audits and program reviews to facilitate the process and address issues immediately while the auditors/reviewers are on-site. This also allows for staff to attend to their normal daily workload with minimal disruption.
TIV Funding Reconciliations: TLC can review your school's reconciliations to ensure that your school accounts are balanced with G5 and COD.
ECAR Applications/Updates: Is your ECAR up to date? Do you need assistance applying for Title IV eligibility or updating your ECAR? TLC can review the application and/or ECAR and train staff on the process of applying for TIV aid or updating data through the E-Application process.
Corporate Level FA Staff Assistance: Does the school sometimes need someone to manage special projects? Does your institution's size not warrant a corporate level FA staff? TLC can provide these services on an as-needed basis.
File Reviews: Has the school had an external evaluation of the student Financial Aid files? Doing so helps to evaluate staff knowledge and can identify inefficiencies in the application of internal processes and procedures.
Reconstructions: Is a reevaluation of processes such as R2T4 calculations, SAP, Verifications or C-Code resolution required? TLC can complete the reviews and provide staff training if required.
Note: Schools are permitted to contract with consultants for assistance in administering the FSA programs. However, the school ultimately is responsible for the use of FSA funds and will be help accountable if the consultant mismanages the programs or program funds. Therefore it is critical that schools participate in the processes, provide all relevant information and review the outcome of all contracted work.